1.Introduction

Welcome to the FRS Consultancy website. We are committed to protecting your privacy and ensuring that your personal information is collected and used in accordance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

This privacy policy provides detailed information on how we collect, use and protect your personal data when you use our website, coaching and consultancy services.

2. Who we are

FRS Consultancy is a Limited Company providing professional career and leadership coaching services and educational consultancy. Our services are designed to support personal and professional development through bespoke coaching programmes and consulting.

3. Information We Collect

Types of information we collect may include the following

Contact details such as your name, address, phone number, email address

Professional information such as your job title, where you work and what you do

Any other information you share with us during coaching/consultancy sessions or through our website

4. How We Use Your Information

Your information is used to:

Provide the service you signed up for - coaching programmes or consultancy

To send marketing communications about coaching services

To improve our services and user experience

To comply with legal obligations

5. Legal Basis for Processing your data

Consent: You have explicitly agreed to receive communications by completing the form

Legitimate Interest: To provide the services you have requested

Contractual Obligation: If applicable for paid services

6. Third-Party Services

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every other website you visit.

7. Your Rights Under GDPR

By using our services, you consent to the collection and use of your information as described in this policy. you have the right to:

Access the personal information we hold about you

Request the correction of inaccurate information

Withdraw your consent at any time

Request the deletion of your personal information

To request any of the above, please contact us at rachel@frs-consultancy.com

8. GDPR Compliance

We adhere to the principles of GDPR ensuring that your personal data is

Processed lawfully, fairly and transparently

Collected for specific, explicit and legitimate purposes

Adequate, relevant and limited to what is necsesary

Store securely

Deleted from our systems 6 months after you complete your coaching programme/consultancy sessions

9. Marketing Communications

All marketing emails that we send you contain an unsubscribe link

Any opt-out requests will be processed within a week

10. Changes to Privacy Policy

This policy will be reviewed and updated from time to time. The latest version will always be posted on our website. We encourage you to review this policy regularly and stay informed about any changes to our current processes.

11. Contact Us

If you have any queries about this privacy policy or our treatment of your personal data, please contact Rachel Stewart at FRS Consultancy, 2 Fortescue St, Norton St Philip, Bath, BA2 7PE.

You can email me on rachel@frs-consultancy.com